Effective Date: 25 May 2018
CocoNET (we) is the vendor of the 360 series of SaaS based products, including 360 Membership™ , Course Booking System and Appointment Booking System.
Who controls your information
For the purposes of the applicable data protection legislation, CocoNET Technology is the data controller. You will find our contact details in the "Contact us"
Collection of Personal Information
We most commonly collect information from our customers in the following circumstances:
The information collected would generally comprise name, address, postal address, telephone, fax and e-mail contact details.
How we use this information
We require the information that we gather to understand your needs and provide you with a better service, and in particular for the reasons including Internal record keeking, use the information to improve our products and services, periodically send promotional emails about new products, sepcial offers or other information which we think you may find interesting via the email address that you provided.
We must have lawful based to collect and use your personal information,the below sets these out;
Needed for your contract. Personal information about you is held and used to:
Required by law: We use your personal information to comply with any law and regulations where we are required to do so.
Our legitimate interest: We use your personal information for our legitimate interests as shown below. We have taken account of any privacy risks and ensured that your data protection rights are not affected. We believe these uses benefit our customers. You can contact us if you have any questions using the contact details via email@example.com.
With your consent: For certain of our uses, we rely on your consent to collect and use your personal information. You are given the choice to provide consent or not. When we collect your consent, we explain what we need it for and how you can change your mind in the future.
We make use of cookie expressively to collect the non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or software development. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Your data captured in our Software as a Service (SaaS) plaform website (including 360 Membership System, course booking system and appointment booking system) is retained after you terminate the service unless you request in writing to delete the data.
We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use.
Where your data is stored
We store your information in Australia. Physical files are stored in secured premises at our business address. Electronic files are stored on secure servers or in the cloud. We use cloud solutions for web hosting or proprietary software solutions delivered through the Cloud. Your data will not be transferred between our servers without your permission.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by letting us know at the time that you give us the information.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
You also have rights to:
Call: (+612) 9437 1885
CocoNET Technology Pty Ltd
PO Box 835,
Crows Nest 1585
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